Yes.

My white-glove delivery service is free of charge and covers Greater London & The Home Counties.

If you live further afield, please get in touch and I'll reply swiftly with a quote.

The current waiting list is between 5 - 15 working days.

The friendly, two-man delivery team will be in touch personally far in advance to arrange a day and specific time that suits you best for delivery.

Your new mattress will be delivered to your room of choice, placed on your bed and unwrapped.5

Yes. Free of charge.

I offer a responsible and environmentally friendly recycling service whereby your old mattress will be re-directed away from landfill and will be taken to a dedicated mattress recycling plant.

If your old mattress is still in good, usable condition, it will be professionally cleaned, disinfected and donated to charity.

No need to pre-arrange, just have the old mattress ready for the delivery team to take away on the day you receive your new one.

No problem at all.

If your new mattress just doesn’t feel right, my 30-Day-Sleep Trial allows you to change it for a different tension, or even a different model, that will suit you better up to 30 days after your delivery.

All I ask is that you keep it clean and sleep on it for at least 10 days to really allow your body adjust to a new mattress.

If you would like to change it for something else, please contact me and I'll swap it over. No hassle.

I can custom make a bespoke size mattress for you. Please get in touch with your ideal size and I will reply swiftly with a quote.

Much like a good pair of shoes, a good mattress requires a little TLC now and then. For example:

1. Flip it over like a pancake and then rotate it head-to-toe 3-4 times per year. (Hybrid models only require rotating).

2. Go over it thoroughly with the vacuum cleaner at least once a year.

3. Leave the windows open for a while when you change the sheets and let it breathe.

Below are the general sizes for beds in the UK. If you require a custom made size, please get in touch with your ideal sizes and I'll swiftly reply with a quote.

Please be aware due to the nature of the materials and fillings, there is a 1" tolerance on the mattresses:

• Standard Single - 3’0’’ x 6’3’’ (90cm x 190cm)
• Small Double - 4’0’’ x 6’3’’ (120cm x 190cm)
• Double - 4’6’’ x 6’3’’ (135cm x 190cm)
• King - 5’0’’ x 6’6’’ (150cm x 200cm)
• Super-King 6’0’’ x 6’6’’ (180cm x 200cm)

I'm sure you’ll be happy with you new mattress but if you do change your mind for whatever reason, no sweat.

You can return your new mattress for a full refund within 14 days of your delivery.

No hidden charges. No quibbles. No problem.

All I ask is that you keep it clean and contact me by email as soon as possible and I'll arrange collection. Easy.

They certainly are, yes.

Not the kind of ‘too good to be true’ type guarantee with empty promises and questionable small print.

All of my mattresses come with a no-nonsense 5-year guarantee.

This covers any manufacturing and material defects that have caused excessive dipping or collapse.

Settlement or body indentation of the surface is normal and expected, but dipping of the mattress to the point where you can feel the base below is not - in this case, any faulty mattress will be exchanged for a new one, no strings attached.

See the Terms & Conditions for further details.

If you are worried that your new mattress will be too big and won’t make it into the bedroom, get in touch for a chat first. You may need to have the mattress made in two halves ('zip & link').

Ideally, take a video of the access from your front door to the bedroom and send it to me via WhatsApp or by email at hello@harrybenmore.com.

I'll be in touch soon after with my thoughts.

No matter what happens, I will never leave you in the lurch with a huge mattress in your hallway – there is always a way.

Yes you can.

Zip & Link is the term given to a mattress that is made in two halves and zipped together. This is normally done when delivery access to the bedroom is limited.

The following sizes can also be made as Zip & Link at a 10-20% surcharge:

- King (5'0 x 6'6)

- Super-King (6'0 x 6'6)

Just drop me an message and I'll reply swiftly with a quote.